Ocean Executive, Control Tower (2)

Logo: DB Schenker

Ocean Executive, Control Tower (2)


Entry date: immediately Job No.: 97776
  • Schenker Vietnam Co., Ltd
  • Ho Chi Minh
  • Ocean Freight
  • Full Time (Duration: Permanent)
  • Application deadline: Open

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 68,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.

• Run compliance check against corporate and legal guidelines 
• Run compliance check against destination country ocean freight SOP 
 • Ensure valid quotation for Shipper is in place 
 • Continuously obtain adequate shipping volume forecast information from Stakeholders and maintain this information at all time – as applicable 
 • Receive volume forecast information from Destination Office/Stakeholders and overlay with Shipper's volume forecast - as applicable 
 • Continuously provide Shipper's volume forecast information to Export Operations Team and Destination Office 
 • Handle continuous pre-shipment status follow-up with Shipper and inform Destination office - as applicable 
 • Receive booking request from Shipper/Destination Office 
 • Qualify booking request details against customer service agreement and current market conditions 
 • Request and receive pickup instructions from Shipper and relay to Operations Team 
 • Request update from MDM Team (Master Data Management) about new shipper/new supplier as applicable 
 • Capture Shipper's booking request in TMS (TANGO) for file creation - as applicable 
 • Initiate credit check for Shipper and follow up on credit issues with Finance Team 
 • Evaluate requested routing, equipment availability and enter preferred carrier routing into TMS (TANGO) 
 • Ensure follow up SOP correctly 
• Facilitate communication between Customer and Export Customs Team - as applicable 
 • Receive and/or upload relevant Customer documents to digital archive (ODM) - as applicable 
 • Notify concerned team (Doc/OP/OA/…) of any changes required to document
Evaluate and ensure shipment profitability 
 • Generate operational reporting for Customer - as applicable 
 • Follow up milestone update 
 • Maintain close contact with origin team/internal & external customers 
 • Keep close contact with customer’s vendor to understand and proceed necessary action to keep balance the relationship between 3 parties 
 • Proactively gain market news from BAM/Trade team to update to stakeholders to develop their trust on Schenker service 
 • Check KPI report & key reason code as per customer’s requirement 
 • Ensure compliance with Customer specific KPI's - as applicable 
 • Verify and coordinate with OP/OA regarding income/cost reserves in TMS (TANGO) 
 • Quick escalation and keep manager to be advised for all issue with customer or their vendor 
 • Qualify vendors’ service and report to manager 
• Effective communication skills and professional communication etiquette 
 • Fluency in written and spoken English and local language 
• Strong computer (Windows PC) skills (including typing skills (at least 30 words per minute) 
• Soft skills (multi-tasks, working under pressure, decision-making and problem solving, time management, teamwork, etc.) 
• Corporative, supportive, optimistic attitude to all colleagues and customers

Experience and Qualifications 
• University Degree in relevant majors 
• 3 year-experience in freight forwarding or logistics

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