Job description

Responsible for the direction and management of export activities at a station level or assigned area.

Principal Accountabilities (The following is intended to describe the general nature and level of work being performed. It is not an exhaustive list of all expectations.):

* Ensure high-level export customer service

* Oversee and manage all export related activities in accordance with policies and procedures

* Work directly with the [1] U.S. Customs Service for various specialized U.S. [2] Customs clearance requirements

* Provide up-to-date guidance on current carrier and international requirements and Export Regulations

* Communicating information and instructions to/from vendors

* Support sales department to develop and maintain export revenues

* Negotiate and monitor export rates and services to reduce operating costs and increase profitability

* Research and resolve customer complaints on export sales, service, and operational issues

* Ensure the Initiation and maintenance of customer master profiles in order to have correct information on hand in order to offer consistent service

* Audit and research service performance issues and develop recommendations for improvements

* Ensure a safe working environment through consistent practice of safety programs and procedures

* Select and place staff, ensure staff receives training for their job activities, and define specific job assignments. Manage performance to ensure required levels of productivity and organizational objectives are met

* Utilize effective communication skills / methods with internal and external customers

* Other duties as assigned

The individual in this position must be capable of performing all of the essential functions with or without a reasonable accommodation.

Support the USA Cargo iQ Super User in implementation, awareness and maintenance of Cargo IQ in their area incl. support with“Global Connect – Cargo iQ” CDMP web-portal updates, ensuring Airfreight Departments in Branches are following Cargo iQ processes and requirements, reviewing monthly reports and are meeting the global Cargo iQ KPI's

Our offer

Medical

We offer a number of plans for a variety of health care services and supplies, including preventative care, inpatient and outpatient services and prescription drugs.

Vision

The option for separate vision coverage for eye exams, frames, and contact lenses.

Dental

The option for separate dental coverage to cover preventative major and basic dental services.

401(k)

The company offers a pre-tax 401(k) contribution plan with a company match.

Direct Deposit

We offer direct deposit to all employees.

Holidays

On a calendar year basis, the Company pays all employees 6 major holidays, including New Year's Days, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day.

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About us

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move.