Ocean Invoicing Desk Junior Associate

Responsibilities:

• Achieves individual and team objectives set by SLA (Service Contracts) and KPI (Key Performance Indicators);
• First point of escalation for branches and/or carriers;
• Notifies third parties about data inconsistencies and ensures follow up until problem liquidation;
• Maintenance of various data aspects inserted in Schenker systems – invoices, vouchers, IIH-GP tasks, etc.; 
• Update Schenker systems with relevant data provided by carriers or DE Branches; 
• Solve in time all the special tasks allocated by direct manager; 
• Ensures specific data maintenance in accordance with last version of SOPs.

Qualifications:

• Bachelor’s degree required;
• Minimum one-year logistics background and experience in a similar role. Evidence of a previous customer-oriented role is a plus; 
• Ability to manage high workloads by prioritizing Time-management skills; 
• High level of attention to details and accuracy correlated with good understanding of numbers;
• Ability to work effectively in a customer driven environment, both individually and as a team player;
• High level of attention to details and accuracy Self-motivated, enthusiastic, meticulous and result-oriented;
• High level of proactivity and flexibility;
• Experienced in MS Office (Excel, Word, Outlook etc.). SharePoint basic knowledge;
• Efficient communication skills, both written and verbal;
• Fluent spoken and written English (academic qualification preferred);
• Responsible for adequate stakeholder management;
• Rigorous and transparent working style that ensures efficient task completion.