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Wakefield, United Kingdom Arriva Yorkshire Limited Entry date: immediately
Main responsibilities · Deliver all strategic plans to drive a culture of behavioral safety through the business. · Contribute to and develop required Safety policies, in line with any legal or statutory compliance, for UK bus and implement within the business. · Work closely with the OpCos to identify safety issues and provide guidance and formulate improvement plans that are driven through until completion. · Manage safety campaigns aligned with the prevailing trends that are...
Birmingham, United Kingdom XC Trains Limited Entry date: immediately
You will oversee the activities of all CrossCountry Traincrew, including Drivers, Train Managers, Senior Conductors, Revenue Protection Inspectors, Retail Service Managers, First Class Hosts, Service Centre Team Members, Cleaners and Platform Staff. This role is part of a long-term change to continuously improve how we deliver our train service to our customers, striving to run a Right Time Railway. The successful applicant needs to demonstrate: • The ability to work in a...
London, London, United Kingdom The Chiltern Railway Company Limited Entry date: immediately
More about the role… Provide effective leadership of station activities through: Ensuring that Chiltern Railways station staff are effectively managed. The post holder will be required to establish and maintain systems that ensure that station staff are customer focused, appropriately equipped and competent to meet company and operational standards , Ensuring all station retailing standards, legal requirements and obligations are met.
Aylesbury, United Kingdom The Chiltern Railway Company Limited Entry date: immediately
More about the role… · Ensuring all invoices are processed on a timely basis · General ledger coding of non-purchase order invoices · Manually posting invoices / credit notes to the Bought Ledger · Matching / inputting invoices to purchase orders and resolving queries when the numbers don’t quite match! · Dealing with suppliers including any invoice...
The post holder’s key accountabilities are: · Create an engagement and communications strategy for the driver operations function. · To influence the safety agenda by developing strategy whilst ensuring the information is effectively shared with the business. · To identify new and develop existing beneficial stakeholder relationships for Chiltern. Identify how to help these groups achieve their objectives through activities that support Chiltern objectives. · To develop a regular...
Sunderland, United Kingdom Arriva PLC Entry date: immediately
• Manage inbound requests and incidents acting as the routine contact point, receiving and handling requests for support by responding to a broad r range of service requests for support by providing information to fulfil requests or enable resolution, this may be face to face at customer sites or remotely as required • Provide a good first-time fix rate for logged incidents • Assist users with password management and operation of self-service where applicable • Provide...
Contribute to maturing the ITSM tools capability, ensuring a roadmap of improvements are developed, maintained and communicated out to key stakeholders, Create and configure business rules, workflows, dashboards, reports, interfaces, as well as perform system administration activities for the ITSM toolset, You will work with Projects and lead work packages and/or projects to Improve Arriva’s Cherwell (CSM) Tool as well as integrating to new tools BeyondTrust (formerly Bomgar) and...
ROLE ACCOUNTABILITIES , To lead, direct and manage the Driver Managers within their roles on a daily basis , To establish and manage the budget for train crew , To carry out train crew depot safety checks to maintain Group Standards and to ensure that recommended changes and improvements are implemented. , To develop and implement proposals for safety and productivity improvements in the train crew area. , To investigate train working incidents and irregularities and to...
Banbury, United Kingdom The Chiltern Railway Company Limited Entry date: immediately
More about the job… To lead, direct and manage the Driver Managers within their roles on a daily basis , To establish and manage the budget for train crew , To carry out train crew depot safety checks to maintain Group Standards and to ensure that recommended changes and improvements are implemented. , To develop and implement proposals for safety and productivity improvements in the train crew area. , To investigate train working incidents and irregularities...
Birmingham, United Kingdom The Chiltern Railway Company Limited Entry date: immediately