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Birmingham, United Kingdom XC Trains Limited Entry date: immediately
This is seen as an ideal development role for someone who has recently completed a Rail Industry Engineering Graduate Scheme who would like to broaden their experience at a Train Operating Company with opportunities in Engineering, Project Management and Contract Management available. The role will include working with the Service Delivery Team to ensure the optimum performance of onboard systems to ensure reliability and availability, in addition to supporting the Technical Services...
Wakefield, United Kingdom Grand Central Railway Company Limited Entry date: immediately
Investigate and resolve customer complaints and enquiries using Rail industry systems Respond to written customer correspondence in a timely manner Ensure customer details and contact summaries are accurately recorded on our CRM system. Issue compensation in line with company and industry guidelines Apply a consistent approach when dealing with customers, in accordance with department framework approach to customer contact. Deal with data in accordance with...
London, London, United Kingdom Arriva PLC Entry date: immediately
About the role We are looking for an enthusiastic Business Change Analyst to join our international change programme for a period of circa 18 months. You will work with external and internal experts and stakeholders, and staff across Arriva, to successfully deliver transformational change aimed at strengthening Arriva's commercial capability. You will build relationships with, and coordinate across the extended commercial function and senior stakeholders to ensure the commercial...
Holborn, United Kingdom Arriva PLC Entry date: immediately
About the role As our Lead Product Owner you will play an integral role in defining stories and prioritising the backlog to streamline the execution of programme priorities while maintaining the conceptual and technical integrity of the features or components for the team. You will also work on several exciting internal projects across T&S to increase the Customer WOW factor and our passion for creating high performing agile teams, including Delivery Leads, Scrum Masters...
Cambridge, United Kingdom London and North Western Railway Company Limited Entry date: immediately
The Package Permanent contract, working an average of 35 hours per week, on a 4 on / 4 off night shift roster working 19:00pm to 05:30am. Starting salary of £18,088 per annum, rising incrementally to £20,670 per annum following the completion of training 26 days annual leave including bank holidays Pension Healthcare cover Life cover Arriva Rail Travel Pass Cycle to Work scheme Arriva Village retailer discount scheme and many...
London, London, United Kingdom Arriva Rail London Limited Entry date: immediately
Monitor TRUST incidents and attribution of delays to TRUST incidents, follow up and investigate as appropriate. Interrogate all TRUST threshold delays, seeking clarification on root causes through the requesting of driver and other staff reports. Complete the acceptance of delays awaiting reports or recoding depending on the feedback from reports or the events timing out Challenge attribution tactfully and within authority when dealing with other parties including...
Gravesend, United Kingdom Arriva Kent Thameside Limited Entry date: immediately
What qualification will I receive? This is a 4-year programme working towards an IMI Level 3 Apprenticeship Standard in Heavy Vehicle Service and Maintenance Technician. You will be fully supported every step of the way by your Development Coach from our dedicated training provider and complete on the job learning in the depot with an allocated mentor. What is in it for me? Aside from the reward of earning while you learn, gaining a recognised qualification and playing...
Gillingham, United Kingdom Arriva Kent & Surrey Limited Entry date: immediately
Maidstone, United Kingdom Arriva Kent & Surrey Limited Entry date: immediately
Tunbridge Wells, United Kingdom Arriva Kent & Surrey Limited Entry date: immediately
What qualification will I receive? This is a 4-year programme working towards an IMI Level 3 Apprenticeship Standard in Heavy Vehicle Service and Maintenance Technician. You will be fully supported every step of the way by your Development Coach from our dedicated training provider and complete on the job learning in the depot with an allocated mentor. What is in it for me? Aside from the reward of earning while you learn, gaining a recognised qualification and playing a...
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