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• Oversee the delivery of Business Controlling services across clusters and BUs, striving to ensure high quality, efficiency, and customer satisfaction
• Identify and implement operational best practices, process improvements, and service standards to improve the service delivery process
• Coordinate with internal stakeholders (Finance Business Partner, GPOs, GFS, FC, BC) to understand their needs and expectations, and ensure the services meet or exceed these expectations
• Monitor performance metrics and KPIs to assess the quality of services, identify areas of improvement, and implement necessary changes
• Handle issues and queries escalated by the team leads, ensuring issues are resolved promptly and effectively
• Ensure compliance with relevant laws, regulations, and industry standards.
• Manage and lead teams, fostering an environment of teamwork, collaboration, and continuous improvement
• Manage the budget, ensuring cost efficiency while maintaining service standards
• Contributes to a working environment and culture which drives the desired mindset of all team members
• Reports to Finance key operational KPIs on a periodic basis to Business Controlling GFS lead
• Keep up-to-date with industry trends and technological advancements to ensure the organization remains competitive and is utilizing the most effective tools and processes
• Ensure and be accountable for achievement of performance goals at the start of the year in coordination with the head of GFS lead
• Master’s Degree in Accounting, Finance or similar
• 10+ years work experience in Finance GBS, 5+ years of experience as a team leader
• 5+ years of experience in Business Controlling, ideally in the logistics industry
• Preferred: Recognized as an expert in sub-functional field
• 6+ years experience in a Business Controller role, thereof min. 4 in leadership position
• Strong understanding of Finance Accounting, Controlling processes
• Experience with Finance / Accounting ERP systems
• Good planning and organizational skills to balance and prioritize work and to generate alternatives and solutions
• Proven experience in supervising a team within Business Controlling processes in a complex and international business environment
• Strong knowledge and experience from logistic industry;
• Strong understanding of business finance, finance management, business Controlling processes;
• Experience with reporting to top management, including company boards
• Strong leadership and managerial skills
• Excellent communication, interpersonal skills and conflict resolution skills
• Strong analytical and problem-solving skills
• Ability to manage multiple tasks and prioritize effectively
• Solid understanding of compliance requirements
• Highly organized and detail-oriented
• Solid Business Controlling end-to-end process understanding
• High-Proficient MS Office skills and experience with SAP
• Must be fluent in English (both written and spoken)
• Knowledge and understanding of financial and business management principles with the ability to communicate and prioritize business requirements
• Strong business acumen
• Leadership: Ability to guide, motivate, and inspire teams to achieve operational objectives
• Emotional Intelligence: Understanding and managing own emotions, and being empathetic towards the emotions of team members and clients
• Strategic and Critical Thinking: Ability to identify big picture goals, develop strategies to reach them, and make informed decisions based on data and insights
• Communication: Effective communication with team members, and other stakeholders. Ability to articulate concepts, expectations, feedback, and explanations clearly and effectively
• Problem Solving: Developing impactful and pragmatic solutions to complex challenges, often under pressure and within tight deadlines
• Adaptability: Capacity to deal with changes and unexpected events, and adapt strategies or operations accordingly
• Teamwork and Collaboration: Working cooperatively with others to meet shared objectives. Encourages team collaboration and promotes a positive team environment
• Time Management: Ensuring tasks are completed within set timelines, balancing the demands of multiple tasks, and maintaining high standards of work
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Über uns
At DB Schenker GBS Bucharest you can be a partner of an accounting excellence and supporting activities team. A team that is part of a global logistics network that connects the world. With more than 76000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills.We offer support to over 35 countries, 3 business units in more than 20 European languages. DB Schenker GBS is a global employer, and we are constantly looking for new starters or experienced enthusiasts to join our team. We provide services in: - Finance and Accounting - Sales and Business Support – Air and Ocean Supporting Functions.Here, we encourage you to actively shape your career in a solid organization and take part in designing new traditions. Together as one team, we are Here to move.The Service Delivery Manager Business Controlling is a key role within SGBS Finance that is responsible for the execution, delivery oversight and coordination of finance services for regions / clusters. The primary role includes ensuring high quality and efficient service delivery, client satisfaction, and cost management, according to SLA.
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